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Fixing the Shopify Store View Content Error
The Facebook Shopify Storefront is one of the most commonly visited error messages for Shopify customers. When a customer clicks the “Add to Cart” button from the homepage, they will first be shown the “Sorry, you forgot to add” message. Once the user inputs their information and clicks the “OK” button, they are taken to the Add to the Cart page where they are required to input their credit card number. The message continues to repeat if the buyer includes any additional information such as shipping and handling charges or custom discounts.
There are many reasons why this message appears. The most common reason is a missing add-on or drop-down list on the shopping cart screen. To remedy this problem, contact Facebook and request that your account is temporarily disabled while you go to the Add/Remove Programs page. Upon successful completion of the procedure, the error should disappear. Another possible reason is that there is a problem with your Shopify installation.
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This problem can be fixed by updating your version of the Store Pages. To update the Store Pages, log into the Facebook application and click on the Account tab. You will then need to click on “Add/Remove Programs.” Follow the instructions displayed there and select “Shopify.”
The next logical step would be to attempt to retry the add-on process. However, this time, enter the credit card number exactly as you normally would. Once a successful transaction has been completed, the error should disappear. However, this is a situation where patience is greatly advised by the Facebook business. If you have made repeated attempts to add the item and each time the page is opened, the error persists. In some cases, the problem may be with the shopping cart itself.
To troubleshoot the Facebook business Shopify adds-on error, the checkout process for the particular product must be started. In many cases, it will open a new web browser window. Click the “Versus URL” link located on the top right-hand corner of the Store page. This will take you to a web page where you can double-click on “checkout,” and then enter the credit card number that you typed in during checkout Continued.
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When the purchase completes, a message should appear. It may either warn you that a bad code was used or simply display a “redirected” page. If the latter happens, proceed to the next step in the checkout process and enter the code again. In addition, if the previous process failed, an error message will appear, stating that something went wrong during the checkout process. For instance, if the code for the Add had been entered using the dollar sign, and a purchase was made, the error message would read “credit card not accepted.”
In addition, if you have entered your order at the incorrect time, Facebook business Shoplift will warn you about it. You should click on the “Message” link that appears near the bottom of the page. This will take you to a page where you can fix the error. For instance, if the sale was for two different items, the items that were missing would be listed under “Catalog.”
The fix is relatively simple. Go to the Add On page and click on the first available choice, which should be “Bye now.” Then, go to the checkout section of the page and type in the correct information. Before the end of the checkout process Facebook business, a link will appear on the screen to take you to the Add nos page so that you can check out what else you need to purchase.